We are here to help

Support

Last reviewed: 27 August 2026

Growspire Learning Ltd supports the Growspire Learning app and our printable workbooks. Support is for adults, so a parent or guardian should contact us on a child’s behalf.

Contact us

• Email hello@growspirelearning.co.uk
• Call Growspire Learning Ltd Head Office on 01255 615616

Requesting help

Tell us what you were trying to do, what happened instead, whether the issue concerns the website, a workbook download or the app, and the type of device being used. For a workbook order, an adult may include the purchaser email address and receipt reference.

Restoring app access

Make sure the Fire tablet uses the same Amazon account that purchased the subscription. In the app’s grown-up area, choose the restore-purchases option and allow Amazon to check the entitlement. Reinstalling the app does not create a second charge when the existing entitlement is restored.

If access does not return, contact us with the device model and a description of the message shown. Amazon manages billing, renewal dates, cancellations and refunds, so some payment enquiries must be completed through the purchaser’s Amazon account.

Workbook download help

Website workbook purchases are delivered as personalised PDF files through secure, time-limited links. If a genuine technical problem prevents a download, contact us with the purchaser email address and receipt reference. Please do not forward a protected download link.

Feedback

We welcome grown-up feedback about activities, wording, accessibility, difficulty and anything that could make Growspire more supportive. As children grow and learn, we want to continue growing and supporting little minds too.